Contact Us & Terms and Conditions
For all telephone enquiries please call 01675 446 262.
RSAB Ltd Booking Terms and Conditions
TERMS AND CONDITIONS OF BOOKING
Detailed below are the terms and conditions on which RSAB Ltd take bookings and make arrangements on behalf of its clients.
1) Payment Terms
a) Bookings made 60 days or more, prior to the event require a deposit of 25%, or alternative amount advised. This is payable on receipt of the Invoice to secure the arrangements detailed therein.
b) The final balance of the account is payable 30 days prior to the event.
c) Any booking made within 30 days of the event is payable in full on receipt of the invoice.
d) Any extras that we organise on behalf of our clients are payable in full, on receipt of the invoice.
e) Should any amounts not be paid by the due date, RSAB Ltd, at their sole discretion, will be entitled to treat the booking as cancelled by the client, and charge cancellation as set out below.
f) RSAB Ltd shall not obliged to despatch tickets, passes and other documentation relevant to the booking, until all accounts have been paid in full.
2) The Contract
a) The contract to provide the arrangements or facilities shall be created by our acceptance of your booking; this may be on return of a completed booking form, but may also be in the form of confirmation by mail, email or telephone.
b) The parties making the contract are RSAB Ltd on the one hand and the client, as represented by the person who confirms the booking on the client’s behalf.
3) The Event
a) RSAB Ltd give no guarantee whatsoever that the event shall take place. Should any event be cancelled or postponed for any reason whatsoever, the client will have no entitlement to refund of any monies paid.
b) It is the responsibility of the client to adequately insure him or her self against postponement or cancellation, for whatever reason, of the event.
c) The provisions of the S1 (2) of the Law Reform (Frustrated Contracts) Act 1943 (or any re-enactment thereof) shall not apply to any agreement between RSAB Ltd and the client.
d) Whilst timetables are published they unfortunately cannot be guaranteed and cannot therefore be a condition or form a part of a contract. Timetables are subject to alteration without notice, but every effort will be made by RSAB Ltd to provide the best alternative timetable possible.
e) Third parties
i) RSAB Ltd in making arrangements on behalf of its clients, contracts with third parties for provision of all the necessary facilities including the provision of tickets for entry to the event. In doing so it is expressly agreed that RSAB Ltd acts only as agent of the client and that no liability of any kind howsoever caused shall attach to RSAB Ltd in connection with or arising out of such arrangements.
ii) The contract between RSAB Ltd and the client shall be subject to any terms and conditions of contracts with third parties.
f) Alterations or cancellation of events/arrangements by third parties
i) RSAB Ltd cannot accept any responsibility or pay any refund, compensation or other sum for any changes in or cancellation of any advertised or confirmed programme or itinerary, even where this involves cancellation of an event, which may have been your main reason for booking the package.
ii) In the event of the cancellation or postponement of an event/occasion, or when arrangements and/or facilities for any event/occasion are changed or cancelled by a third party, RSAB Ltd will use its best endeavours to provide an alternative.
iii) RSAB Ltd cannot be held responsible for any consequential loss, in the event that the event is cancelled or postponed, for whatever reason.
4) Changes to arrangements by RSAB Ltd
a) Every reasonable effort will be made by RSAB Ltd to adhere to advertised and confirmed arrangements, but RSAB Ltd reserves the rights at its sole discretion to alter, omit or change arrangements should it be found necessary to do so, and shall have no liability whatsoever to the client for any such changes, save a refund of any monies not expended.
5) Prices
a) All prices and arrangements are subject to VAT.
b) RSAB Ltd reserves the right to alter published or confirmed prices at any time prior to the event, to cover increased costs incurred.
6) Changes to arrangements by client
a) Every effort will be made by RSAB Ltd to accommodate any changes or alterations requested. “Extras” will be charged as such.
b) Reduction in the number of a party will be treated as a cancellation, but only in respect of the number of reduced places.
c) In the event that the client is in breach of any obligation under this contract, or has entered into receivership or liquidation, or has become bankrupt or insolvent, then this contract shall be treated as cancelled by the client.
d) In all such cases, cancellation charges in accordance with paragraph 10 shall be applied.
7) Cancellation
a) If any client wishes to cancel arrangements for whatever reason, the following “cancellation charges” shall apply: -
b) More than 60 days prior to the event and after the ‘deposit due’ date as detailed on our invoice. Deposit only.
c) Within 30 days of the event, in all instances whether any monies have previously been received or not. 100% payable.
d) Cancellation must be submitted in writing.
8) Liability
a) RSAB Ltd shall not be liable for any matter whatsoever that is beyond its control, and shall not in any circumstances be responsible for any sequential or indirect loss that may be incurred by the client or its guests, associates and agents, or any third party.
9) Assignment
a) RSAB Ltd reserves the right to fulfil the terms of any booking through any subsidiary of it. In the event that this right is exercised, RSAB Ltd will give written notice to that effect to the client. Upon service of such notice upon the client, all rights and liabilities arising from such a booking, whether before or after the date of such notice, shall be adopted by the subsidiary and there shall be no liability attaching RSAB Ltd arising from that booking.
10) Descriptions
a) In compiling our brochure and establishing all our arrangements we have relied on the
information provided by third parties. Wherever possible these have been verified.
However, should you find anything that is not as described, please let us know as soon as
possible, so that we can give it our attention.
11) Tickets
a) In addition to the standard Terms and Conditions of Booking (Clauses 1-15) of RSAB Ltd the following specific conditions will apply:
b) Tickets cannot be exchanged, refunded or replaced in the event of illness or them being lost, damaged or stolen.
c) Tickets must not be sold or resold or used for marketing purposes without express written permission from the promoters of the event.
d) Sales of tickets and/or packages at outdoor sports arenas and/or venues are made on the understanding that RSAB Ltd is not responsible for cover from rain or inclement weather, unless expressly stated as part of the package/ticket.
12) Acceptance
a) The client of the above terms and conditions shall deem the making of a booking with us, however confirmed, as acceptance.
13) The English Law
a) This contract shall be governed by English Law and shall be subject to the sole jurisdiction of English Courts.
|
